“When both parties are committed to delivering excellence, you know the partnership will be a success” is sales director Nick Boyle’s response, when asked about Frazer’s relationship with Visqueen. “Our expert teams have worked together for many years, sharing a common purpose. This is why our partnership works so well.”
With both businesses dedicated to delivering expert solutions and an outstanding level of service, Frazer sales director Nick Boyle and Visqueen national sales manager Laura Guy, explain how their collaborative approach to business supports customers throughout the supply chain journey.
“You cannot underestimate the importance of alignment in the supply chain. As separate businesses, we are both focussed on delivering proven, quality solutions and unrivalled technical support to our customers and when we work together, the outcome is further enhanced”
Laura Guy, Visqueen National Sales Manager
“Visqueen is one of our critical partners but our relationship extends way beyond simple supply and demand and ensuring products make it to site.”
Nick Boyle, Frazer Sales Director
Laura summarises that “When we work on a project with Frazer, we know that regardless of any project or market challenges we may face, our customers will receive the best possible service and be supported throughout the entire project. This joined-up capability brings significant added value to every project we support.
“The last few years have been incredibly challenging for our industry and it’s been really refreshing to see how Frazer has approached some of the complex issues brought about by the pandemic. With total transparency and clear customer communication, Frazer has always stayed one step ahead of the supply chain pressures and in doing so has protected its customers and their projects – just one of the many reasons they hold the title Specialist Merchant of the Year.”
Nick is keen to share further thoughts on the strength of the partnership with Visqueen. “Visqueen really understands what we’re trying to achieve in the market and take the time and effort to invest in our relationship. They understand that we are a value-added distributor striving to deliver a service proposition that is about quality, service and technical support – not just price. The Frazer business goes from strength to strength in the market and our impact is further strengthened by collaborating with the right partners. Partners, equally committed to going above and beyond to far exceed our customers’ expectations when it comes to solutions.”